Terms of Use

These are the rules between you and Perelli GmbH for using the Taste10 app. Written to be read, not to be skipped.

1. Who you are dealing with

Taste10 is provided by Perelli GmbH, Dorfstrasse 5, 6318 Walchwil, Switzerland (see the legal notice). You accept these terms in the app, on its first screen, where they are linked before you continue. We record which version you accepted and when.

2. What Taste10 does, and what it does not

Taste10 estimates how well a food, a drink or a dish is likely to suit your personal taste, and tells you what it believes a product contains. Those are estimates produced by software, largely from photographs. They can be incomplete or simply wrong: a label may be unreadable, a recipe may have changed, a kitchen may not do what the menu says, and a photograph cannot show substitutions, traces or cross-contact.

Taste10 is not medical advice, not an allergen detector and not a safety device. It does not diagnose, treat or prevent anything. If you have an allergy, an intolerance or any medical condition, follow your doctor's advice, read the actual packaging, and ask the people serving you. The app says the same wherever an allergen is shown.

Alcohol. Taste10 scores alcoholic drinks like any other food or drink: it predicts taste and does not encourage drinking. Drink only where it is legal for you, and responsibly. If you want to avoid alcohol, choose "No alcohol" as a diet, and Taste10 will flag drinks that contain it.

3. Age

You must be at least 18 years old to use Taste10.

4. Your account

Your account is for you alone. You sign in with an email address, your Apple ID or your Google account. Keep access to it safe: whoever controls it can reach your account.

Please keep the information you give accurate, particularly your allergies and your diet, since the app acts on them. A user name must not imitate somebody else, mislead, or offend; we may ask you to change one that does.

5. Membership and payment

What is free and what is not. Scanning, the heart of Taste10, needs a membership. Other parts, such as your taste portrait, the quick-fire round and your history, may be free. The app shows what a membership includes, the plans and their prices, before you buy.

Buying. Memberships are sold as subscriptions through Apple's App Store or Google Play, and paid to them, under their terms. We never see your card or bank details. The price and the length of each plan are shown before you confirm the purchase, in your store's currency and including any tax the store charges.

Renewal. A subscription renews automatically for the same period and price until you cancel it. You cancel in your App Store or Google Play subscription settings, which show the renewal date and by when to cancel. After cancelling, your membership runs until the end of the period you have paid for.

Deleting your account does not cancel a subscription. It belongs to your Apple ID or Google account, and only you can cancel it there. The app reminds you of this before you delete.

Refunds and withdrawal. Requests for a refund or to withdraw from a purchase billed by Apple or Google are made through that store, under its terms. If you live in the EU or the UK, you may have a right to withdraw within 14 days. Any right the law gives you as a consumer, to withdraw, to a refund or to another remedy, remains unaffected.

Price changes apply only to future periods. Your store tells you before a higher price applies to you, and where its rules require it, the higher price applies only if you agree. You can always cancel before it takes effect.

Free access. We may give individual people free or extended access, for example for testing. Such access can end, and gives no claim to stay free.

6. Fair use

A membership is for normal personal use. To keep the service fair and working for everyone, each account can make up to 50 scans in any 24 hours and up to 300 in any 30 days. Every photo sent for analysis counts, also one in which no food is found. More than that is rarely needed, and the app tells you when a limit is reached. The limits are part of the membership you buy. We may raise them at any time. We will not lower them during a period you have already paid for, except briefly where needed to protect security, stop misuse or keep the service running.

7. How you may use it

Please do not:

• use the app for anything unlawful;
• upload photographs that infringe somebody else's rights, or that show other people's personal data without their agreement;
• try to get at other users' data, or work around the app's limits or its membership;
• access the service automatically or in bulk, or copy substantial parts of it for another product;
• share your account or resell access to it.

8. Your photographs and your profile

What you photograph stays yours. To be able to give you a result, we need permission to store and process your pictures, including through our AI provider, only to provide Taste10 as the Privacy Policy describes. That permission ends when the photographs are deleted, at the latest when you delete your account.

The app itself, its texts, its pictures and its food catalogue belong to us and may not be reused without permission.

9. Availability

We do our best to keep Taste10 running, but we do not promise it will be available without interruption or free of faults. Features may change as the app develops, and it depends on services from others (an app store, our hosting provider, the AI provider) which can fail for reasons outside our control. If a paid feature is withdrawn while you are paying for it, we will tell you in good time, and section 12 applies.

10. Liability

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and wherever the law does not allow liability to be limited or excluded, for example under product liability law.

For other damage caused by slight negligence, we are liable only where we breach an obligation that is essential for using Taste10, and then only for the damage that is typical and foreseeable for an app of this kind.

Section 2 describes what Taste10 provides: an estimate, not a guarantee. An allergen note says what the app believes it sees; it never confirms that a product is free of an allergen. If you rely on the app instead of the label or the staff, that is taken into account in deciding who is responsible for any harm.

Statutory consumer rights that cannot be excluded remain unaffected.

11. Ending it

You can stop using Taste10 whenever you like and delete your account in the app (Profile, then Delete account) or by writing to us; see the Support page. For a running subscription, section 5 applies. We may suspend or close an account that seriously or repeatedly breaks section 7, and in serious cases without notice; if you had paid for a period that we end early without fault of yours, the store refunds it or we compensate you. If a breach of section 7 causes us damage, we may claim compensation and take legal action.

12. Changes to these terms

We may change these terms for a valid reason: a change in the law, a new or changed feature, security, or to make them clearer. Minor changes, or changes in your favour, take effect with the new date below. For any other change we tell you in the app or by email at least 30 days before it takes effect; if you do not accept it, you can end your membership before then, and we refund the unused part of a period you have paid for. A change to what a paid membership includes, or to its price, applies to you only if you agree to it.

13. If you downloaded Taste10 from Apple's App Store

Your licence to use the app itself is then governed by Apple's standard Licensed Application End User License Agreement. These terms govern your Taste10 account, the service and your membership. Apple is not responsible for Taste10 or its content and has no obligation to support it.

14. If you live in the United States

Instead of section 10, the following applies to you, as far as the law of your state allows:

Taste10 is provided "as is" and "as available". We make no warranty, express or implied, that its scores, descriptions or allergen notes are complete, accurate or fit for any particular purpose, including the purpose of avoiding an allergen. You use it at your own risk, and you remain responsible for checking the label and asking the staff.

We are not liable for indirect, incidental, special or consequential damages. Our total liability to you for any claim about Taste10 is limited to the amount you paid us for Taste10 in the twelve months before the claim arose.

Some states do not allow some of these exclusions or limits, and they do not apply to the extent your state's law forbids them. Nothing here limits liability that cannot be limited by law.

15. Law and jurisdiction

Swiss law applies. If you use Taste10 as a consumer, you keep the protection of the mandatory law of the country where you live; you can bring a claim against us in Zug, Switzerland, or where you live, and we can bring a claim against you only where you live. If you are not a consumer, the courts of Zug, Switzerland, have exclusive jurisdiction.

16. Contact

support (at) taste10.com for the app, privacy (at) taste10.com for anything about your data.

Last updated: 23 October 2026