Support

A real person reads every message, usually within a few working days.

Something is broken, or a score looked wrong

support (at) taste10.com

An idea, or something that would make Taste10 better

support (at) taste10.com

Your data, or deleting your account

privacy (at) taste10.com

Writing from inside the app is easier

The Help tab has a button for each of the first two. It opens an email with the details we would otherwise have to ask you for — which version you are on, which phone, which language. You can read every line of that before you send it, and delete anything you would rather not share.

Whichever way you write: tell us what you did, what you expected, and what happened instead. A screenshot helps more than anything else.

Deleting your account

Write to privacy (at) taste10.com from the address on your account and we will delete it. That removes everything: your taste profile, your scans, your photographs and your Taste Insights. It cannot be undone, and we keep no copy.

Allergies

Taste10 reads what it can see in a photograph and tells you how sure it is. It is a helpful first check and not a guarantee. If you have an allergy, always check the real label or ask the staff before eating something.

Answers to common questions

The app's Help tab has the ten questions people ask most — what the score means, how Taste10 learns, what Taste Insights are, and who can see your data.